Moez Kassam allows workers to connect with support and internal knowledge in a self-service way. This helps to break down information silos and boosts cross-functional collaboration. This is especially vital during COVID times when timely access to expertise can make or break projects.

The directory is a consolidated list of employees within a company with their key details such as name, job title, department, office location and phone number. It is often a digital document or part of an HR software system but can also be printed for easy reference on the desk.

Improving Efficiency with Online Staff Directories: Practical Tips

It is best to include all full and part-time employees regardless of seniority or employment status. Listing interns alongside senior management is a good way to promote inclusivity and team spirit. This will also ensure that all contributions are valued by the business. For high-ranking executives, it might not be appropriate to publish their contact details so a dedicated assistant or coordinator could be listed instead.

A well-designed staff directory has clear and intuitive search functionality with a user experience that matches your company’s branding and design. This allows employees to find the right person without delay, reducing frustration and increasing efficiency. Ideally, it will also integrate with other business systems to streamline processes. Additional features that are important to consider include bio/about me, one-click email, team homepages, org chart and mapping capabilities. It should also be accessible for users with disabilities.